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Key Holder

Jobs Description

We are looking for a Retail Key Holder to provide excellent customer service for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.

15-35 hours per week. $16-$17 per hour. 

Areas of Responsibility

  • Greet and direct customers
  • Provide accurate information (e.g. product features, pricing and after-sales services)
  • Answer customers’ questions about specific products/services
  • Cross-sell products
  • Manage returns of merchandise
  • Provide customer feedback to the Management Team
  • Stay up-to-date with new products/services
  • Help receive, tag and place merchandise.
  • Help with community events

Education / Experience Requirements

  • Proven work experience as a Retail Sales Representative, Sales Associate or similar role
  • Understanding of the retail sales process
  • Familiarity with consumer behavior principles
  • Knowledge of inventory stocking procedures
  • Basic math skills
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Flexibility to work various shifts
  • High school degree

How to Apply

Please send resume to scottsdale@urbanashop.com