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Sales Lead

Jobs Description

The Sales Lead is motivated and positive. They drive sales by assisting customers with their buying experience. Must be a go-getter with an aptitude for persuasive communication and a drive to succeed. Will interface with our customers, and contributing to the overall success and profitability of the store. As a high performing associate, they participate in opening and closing the showroom, but their biggest attribute is they are the strongest sales associate on the team and eager to help other sales associates become amazing. They should embrace the desire to help others get better.

Areas of Responsibility

  • Greet customers upon entrance  

  • Check on purchase orders for customers  

  • Assess customer needs and wants; answer customer questions and concerns  

  • Provide appropriate product recommendations by understanding the Purple products and history  

  • Ensure merchandise is in-stock and displayed on shelves in a presentable manner  

  • Use point of sale (POS) system to conduct purchase transactions  

  • Process merchandise returns  

  • Assist in product inventory procedures  

  • Cross-sell and upsell products  

  • Memorize in-store promotions and special offers in order to communicate to customers  

  • Build lasting relationships with customers  

  • Team up with co-workers to ensure customer satisfaction  

  • Educate customers on new arrivals and future product arrivals  

  • Follow opening and closing procedures  

  • Find innovative ways to improve sales and boost revenue  

  • Lead the showroom in absence of Manager or Assistant Manager  

Education / Experience Requirements

  • Have working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint  

  • Excellent interpersonal communication capabilities  

  • Customer service-oriented attitude  

  • Ability to stay organized and manage time effectively  

  • Basic math skills  

  • Familiarity with POS system a plus  

  • Familiarity with inventory procedures a plus  

  • Friendly, approachable personality  

  • Ability to perform and sell in a retail environment  

  • Enthusiasm and a positive attitude  

  • Available to work some weekends, nights, and holidays  

  • Bilingual in English and Spanish is a plus  

How to Apply

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