Jobs Description

Purple is a digitally-native vertical brand with a mission to help people feel and live better through innovative comfort solutions. To us, comfort means more than great products, it means empowering every employee to feel comfortable being themselves. We believe your career at Purple will be a one-of-a-kind “Career in Comfort” because our workforce is one-of-a-kind. We are committed to a culture of collaboration where every voice is heard and understood. As an innovation company at our core, we believe a diversity workforce brings better insights, solutions and products and serves as the backbone to bettering our company. Join with us as we add to our team of exceptional individuals who will help us take over the world — one mattress at a time.

Areas of Responsibility

• Greet customers upon entrance
• Check on purchase orders for customers
• Assess customer needs and wants; answer customer questions and concerns
• Provide appropriate product recommendations by understanding the Purple products and history
• Ensure merchandise is in-stock and displayed on shelves in a presentable manner
• Use point of sale (POS) system to conduct purchase transactions
• Process merchandise returns
• Assist in product inventory procedures
• Cross-sell and upsell products
• Memorize in-store promotions and special offers in order to communicate to customers
• Build lasting relationships with customers
• Team up with co-workers to ensure customer satisfaction
• Educate customers on new arrivals and future product arrivals
• Follow opening and closing procedures
• Find innovative ways to improve sales and boost revenue

Education / Experience Requirements

• High School diploma or equivalent
• Proven experience in a retail sales environment
• Knowledge of customer market dynamics
• Strong customer service and communication skills
• Bilingual in English and Spanish is a plus
• Basic math skills
• Familiarity with POS system a plus
• Familiarity with inventory procedures a plus
• Friendly, approachable personality
• Ability to perform and sell in a retail environment
• Available to work some weekends, nights, and holidays
• Ability to lift 25+ pounds