Jobs Description

Purple is seeking a motivated, positive Sales Associate to join our growing team. In this position, you will drive sales by assisting customers with their buying experience. We are looking for a go-getter with an aptitude for persuasive communication and a drive to succeed.

Areas of Responsibility

• Greet customers upon entrance
• Check on purchase orders for customers
• Assess customer needs and wants; answer customer questions and concerns
• Provide appropriate product recommendations by understanding the Purple products and history
• Ensure merchandise is in-stock and displayed on shelves in a presentable manner
• Use point of sale (POS) system to conduct purchase transactions
• Process merchandise returns
• Assist in product inventory procedures
• Cross-sell and upsell products
• Memorize in-store promotions and special offers in order to communicate to customers
• Build lasting relationships with customers
• Team up with co-workers to ensure customer satisfaction
• Educate customers on new arrivals and future product arrivals
• Follow opening and closing procedures
• Meet monthly and quarterly sales quotas
• Find innovative ways to improve sales and boost revenue
• Ability to lift 25+ pounds

Education / Experience Requirements

• High School diploma or equivalent; bachelor’s degree a plus
• Proven experience in a retail sales environment
• Track record of meeting sales quota or exceeding sales quota
• Knowledge of customer market dynamics
• Strong customer service and communication skills
• Bilingual in English and Spanish is a plus
• Basic math skills
• Familiarity with POS system a plus
• Familiarity with inventory procedures a plus
• Friendly, approachable personality
• Ability to perform and sell in a retail environment
• Available to work some weekends, nights, and holidays