Jobs Description

Landmark Theatres is the largest national exhibitor of foreign language and independently produced first run-movies in the U.S. Our employees represent the personality of our theater, and we are looking for flexible and adaptable staff that possesses and eye for detail and a love of film. 

Benefits Include:

• Free movies, popcorn, soda & parking
• Opportunity for advancement 
• Employee Assistance Program
• Select Concessions Discounts
• 401K retirement with company match

Areas of Responsibility

• Assisting our guests efficiently, courteously, and accurately
• Cleaning and maintaining theatre facilities, including food preparation areas, auditoriums, and other facilities
• Supporting a friendly, cinema-centric, guest service-oriented atmosphere through daily interactions with teammates and guests
• Displaying and cultivating a passion for our company and the general film community
• Understanding and applying any applicable health codes, alcohol service laws and/or food-service guidelines
• Greet and welcome each customer
• Use point of sale system to accurately process transactions and payments

• Assist customers with hard of hearing and issue closed caption devices (in-theatre set up), knowledgeable of amenities associated with each film.
• Report safety and security concerns to management (trip hazards, lights outs, broken seats)

Box Office

• Assist with movie/seat selection and answer general questions
• Answer incoming phone calls and provide general theatre information
• Responsible for accuracy of cash drawer, passes, vouchers, refunds/exchanges, and inventory

Concession:

• Upselling and suggestive selling concession items with each transaction
• Use point of sale system to accurately process transactions and payments
• Operating and maintaining all concession and kitchen equipment
• Perform daily opening and closing duties in assigned areas
• Receiving and putting away deliveries (stock)
• Knowledgeable of concession products and offerings

Usher/Ticket Taker:

• Auditorium Announcements (greeting, promotions, and safety information)
• Maintain cleanliness in lobbies, auditoriums, restrooms and back of house areas
• Assist customers with locating their reserved seat
• Control theatre access by ensuring customers have the appropriate tickets and direct customers to the correct auditorium
• Perform auditorium checks to monitor picture, sound quality, temperature, and general atmosphere including disruptive behavior (talking, cell phone usage, suspicious activity, etc.)

 

Education / Experience Requirements

Qualifications, Skills, and Abilities:

• Must be at least 18 years old
• Must be available during peak business hours (Nights, Weekend, and Holidays).
• Cash handling experience is preferred
• Problem-solving and decision-making skills resulting in creative ways to improve operations and resolve guest challenges
• Sharing enthusiasm and passion for the cinema, the arts, our business, and our company
• A positive attitude and contributing to a teamwork-oriented team
• Ability to work independently
• Ability to lift 50 pounds and stand for a long period of time
• Ability to comply with attendance and dress code policy

How to Apply

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