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Movie Theatre Staff

Jobs Description

Landmark Theatres is the largest national exhibitor of foreign language and independently produced first run-movies in the U.S. Our employees represent the personality of our theater, and we are looking for flexible and adaptable staff that possesses and eye for detail and a love of film. 

Benefits Include:

  • Free movies, popcorn, soda & parking
  • Opportunity for advancement 
  • Employee Assistance Program
  • Select Concessions Discounts
  • 401K retirement with company match

Areas of Responsibility

  • Assisting our guests efficiently, courteously, and accurately
  • Cleaning and maintaining theatre facilities, including food preparation areas, auditoriums, and other facilities
  • Supporting a friendly, cinema-centric, guest service-oriented atmosphere through daily interactions with teammates and guests
  • Displaying and cultivating a passion for our company and the general film community
  • Understanding and applying any applicable health codes, alcohol service laws and/or food-service guidelines
  • Greet and welcome each customer
  • Use point of sale system to accurately process transactions and payments
  • Assist customers with hard of hearing and issue closed caption devices (in-theatre set up), knowledgeable of amenities associated with each film.
  • Report safety and security concerns to management (trip hazards, lights outs, broken seats)

Box Office

  • Assist with movie/seat selection and answer general questions
  • Answer incoming phone calls and provide general theatre information
  • Responsible for accuracy of cash drawer, passes, vouchers, refunds/exchanges, and inventory


  • Upselling and suggestive selling concession items with each transaction
  • Use point of sale system to accurately process transactions and payments
  • Operating and maintaining all concession and kitchen equipment
  • Perform daily opening and closing duties in assigned areas
  • Receiving and putting away deliveries (stock)
  • Knowledgeable of concession products and offerings

Usher/Ticket Taker:

  • Auditorium Announcements (greeting, promotions, and safety information)
  • Maintain cleanliness in lobbies, auditoriums, restrooms and back of house areas
  • Assist customers with locating their reserved seat
  • Control theatre access by ensuring customers have the appropriate tickets and direct customers to the correct auditorium
  • Perform auditorium checks to monitor picture, sound quality, temperature, and general atmosphere including disruptive behavior (talking, cell phone usage, suspicious activity, etc.)


Education / Experience Requirements

Qualifications, Skills, and Abilities:

  • Must be at least 18 years old
  • Must be available during peak business hours (Nights, Weekend, and Holidays).
  • Cash handling experience is preferred
  • Problem-solving and decision-making skills resulting in creative ways to improve operations and resolve guest challenges
  • Sharing enthusiasm and passion for the cinema, the arts, our business, and our company
  • A positive attitude and contributing to a teamwork-oriented team
  • Ability to work independently
  • Ability to lift 50 pounds and stand for a long period of time
  • Ability to comply with attendance and dress code policy

How to Apply

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