Sales Associate

Jobs Description

The sales associate is responsible for generating sales and building customer relationships in our retail stores. Associates must demonstrate high degrees of proficiency to build their client base, interact with the customers and identify their needs will maximize their sales opportunities. The associate will be responsible for continuing the client contact beyond the initial sale.  Sales associates will also be responsible for maintaining merchandise and store appearance, as well as meeting and exceeding established sales goals.

Areas of Responsibility

  • Drives results by contributing to store operations
  • Quickly recognizes problems and raises concerns
  • Supports business by meeting key performance indicators (KPIs)
  • Builds lasting relationships and builds customer loyalty
  • Manages multiple customers maintaining consistent communication with the sales supervisor and other associates
  • Uses selling techniques such as; actively listening, asking open-ended questions, suggestive selling and closing the sale to build customer wardrobes
  • Understands and embraces our Company Values
  • Reflects the brand style, key looks and dress code
  • Consistently up-to-date on the latest product knowledge and key looks
  • Takes pride in personal contribution and knows personal performance
  • Maintains store presentation to ensure the selling environment is customer-ready

Education / Experience Requirements

  • Is proactive, flexible and adaptable, and an effective communicator
  • Is action-oriented and takes initiative
  • Displays flexibility and a willingness to meet business needs
  • Displays a customer focus through engagement with clients
  • Effectively manages time and remains focused on completing tasks efficiently
  • Is self-developing and approachable
  • Values teamwork and collaboration
  • Must be able to stand for long periods of time
  • Must be able to reach overhead
  • Must be able to pick up 30-50lbs
  • Must be able to climb a ladder or stepstool