INTERMIX

Full Time Sales Associate

Jobs Description

Sales Associates are passionate about customer service and knowledgeable of the latest trends, product features and benefits as well as designers. Sales Associates are responsible for hitting and maintaining their personal sales goals while contributing to store success. Role requires associates to convert new customers while building a loyal client base. Sales Associates are responsible for courteous and professional interactions with colleagues and customers.

Areas of Responsibility

Selling & Client Service

  • Greet and acknowledge all customers.
  • Provide courteous and knowledgeable customer service in every area of the store.
  • Meet or exceed 3% selling goal average for each fiscal month.
  • Maintain an accurate, efficient and effective client book.

Visual Merchandising

  • Assist with the execution of floor sets.
  • Monitor and maintain visual merchandising standards on a daily basis according to the Visual Standards Manual.
  • Ensure representation of all merchandise (styles & sizes) are on the floor.
  • Fold, straighten, fill-in and ensure correct placement of merchandise throughout the day.

Operations
  • Participate in keeping the selling floor to operational and visual standards - both during the day and at the end of the day.
  • Notify management of maintenance issues.
  • Adhere to loss prevention guidelines and deter shoplifting by providing excellent customer service.
  • Follow all procedures in the POS system for ringing up sales.
  • Remove unwanted merchandise from fitting rooms.
  • Fold, straighten, fill-in and ensure correct placement of merchandise throughout the day.

Education / Experience Requirements

  • Passion for Customer Service, Styling and Product.
  • Must be a team player.
  • Adhere to all policies and procedures of the store.
  • Record of increasing sales and consistently ranking as a top performer.