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Customer Service Lead

Jobs Description

As a Customer Service Lead, your patience, good listening skills, attention to detail and overall positive presence are at the core of your character—which makes you a natural for making our customers happy. You’re our number one ambassador. With an undivided focus on the customer, you offer support every step of the way, from being a helpful voice on the phone to taking orders and helping to resolve customer service issues with ease. Knowing our products and promotions inside and out, you’re confident in answering any questions that may pop up. Behind the scenes, you demonstrate your knack for organization and efficiency, keeping the office in order under the direction and mentorship of the Store Manager.

Areas of Responsibility